FAQ

THE MOST FREQUENTLY QUESTIONS BY OUR GUESTS

- What are the advantages of booking through our website rather than from the portals?
Direct booking from https://www.sanfranciscoviareggio.it/ always guarantees the best available rate. Special offers and last minute stays are often available, on our official website.
- What time are check-in and check-out?
Check-in is 24 hours a day from 2 p.m., Check-out is by 11:00 on the departure day.
What kind of credit cards are accepted ?
Payment is allowes by all types of credit cards. None excluded.
What are the cancellation terms?
Cancellation terms accord to the season and the choosen rate. During low and mid-season, they are more flexible than during high season. You can read all our policies here: "Regulations and reservations".
Do you offer internet connection?
The hotel is fully covered by a fast connection at 100 Mbit / s. The service is free of charge for our guests.
Do you offer gluten free products for celiacs?
Yes. We have Gluten Free products. Please inform us about any allergies and intoloerances .
Do you have any agreements with Beach establishments?
Yes. We have a direct collaboration with the “Elisabetta” Beach, located just in front of our hotel. For more information: http://www.bagnoelisabettaviareggio.it/
Where can I park my car?
The hotel have not private car park. We reserve to our guests, a special rate to park in the surrounding area of the hotel (payment zone). Unreserved and unguarded parking.
Is the Hotel far from the main services? And from the motorway exit?
Absolutely no. We are facing the sea and in a very central area, surrounded by a plenty of services, resturants and commercial activities.
From the motorway to the hotel, it takes about 4 minutes driving (just 1.8 km far).
The train station of Viareggio is also very close. You can reach us in less than 5 minutes .
Are baby cots available? Do you apply an extra charge?
Baby cots are available for children up to 3 years . No supplement is required.
Do you have non-smoking rooms?
All our rooms are non-smoking. For smokers we advice room with balcony.
Are pets allowed?
Certainly. Pets such as small dogs or cats are always allowed. A daily extra charge of € 5.00 is applied as for deep cleaning.
We only invite you to notify the presence of those and to respect the rules of good coexistence.
What time is breakfast served?
Breakfast is served from 7:30 to 10:30.
Does the hotel have a laundry service?
Yes. We have a laundry and / or ironing service.
Are the rooms accessible to people with disabilities?
Unfortunately not. There are architectural barriers that do not allow the mobility of people with a reduced or impeded motor capacity.
Which is the nearest airport?
Pisa airport is just 36 km from our hotel (about 30 minutes far).
Does the property offer babysitting services?
Yes. On request it is possible to have babysitting service.
Is there a tourist tax? If so, what is the amount?
Yes. The Municipality of Viareggio requires it.
From 01-01 to 31/05 -> € 1.00 per person;
From 01-06 to 30-09 € 2.00 per person;
From 01-10 to 31-12-2022 € 1.00 per person.
The tourist tax is to be considered per person, per day, for a maximum of 10 days continuous and exempt minors.
How far is the nearest bus stop from your hotel?
The bus stop is right in front of our hotel
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